Terms and Conditions

Pricing
Haygain.co.nz web prices may vary from day to day; our aim is to offer very competitive prices on HAYGAIN hay steamers and a range of other products. All prices quoted on the website include GST and free delivery within the North and South Islands of New Zealand to the nearest Owens Freight or Mainfreight Depot. There are no quantity breaks so every customer is able to get the same great prices. 

Delivery
Your order will be processed within one working day of receipt and we aim to deliver all orders within 7 working days. Most products are delivered by a third party delivery service and will require a signature upon delivery. If for any reason there is a problem with your order you will be contacted within 24 hours of receipt of your order.

Returns Policy
The descriptions of all items contained on this website are as accurate as possible, please carefully read the specification of the product you are ordering. We have a range of products designed for different levels of use; please ensure you choose a product that is suited to your needs.  We do not offer a money back guarantee, however if you wish to exchange an unused product for a superior model in the range we can arrange this and charge the prevailing collection transport costs together with a $50 checking/repacking fee and the difference in cost of the superior product selected. Refunds are only given at the discretion of Haygain.co.nz. Please ensure that you read the instructions carefully for any product you have purchased, misuse and failure to follow manufacturers owner service procedures will void your warranty. We do offer return to base servicing and in the event that your product requires service please contact us through info@haygain.co.nz.

Online Finance

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